Vistana Penang Bukit Jambul

ex. Vistana Hotel Penang

213 Jalan Bukit Gambir, Penang, Malaysia, 11950show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  123 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Malaysia

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Overview

Featuring free self-parking and water slides, Vistana Penang Bukit Jambul Hotel is situated next to a museum, a gallery and a cathedral of Penang. The hotel was opened in 1900, renovated in 2009 and is housed in a 19-storey building.

Guests can easily get to Queensbay Mall, which is approximately 1.7 km away. The property is set within 10 km distance from the city center.

The hotel boasts close proximity to restaurants, a stadium and golf courses.

Penang International airport can be reached within a 15 minutes' drive from Vistana Penang Bukit Jambul Hotel.

Rooms

There are 419 contemporary rooms fitted with wireless internet, TV with satellite channels, an individual safe, a sitting area and an iron with ironing board. The guestrooms feature en suite bathrooms with a shower, a hairdryer and dressing gowns along with an electric kettle, a dishwasher and coffee/tea makers as well as modern furniture.

Eat & Drink

Guests can enjoy tasty meals of international cuisine at the hotel’s restaurant. Refreshments, coffee and tea are offered in the sports bar. Kayu Nasi Kandar and Double Good are situated in a busy area, about 200 meters away of the property.

Services

Guests can take advantage of secretarial services, a meeting room and a movie projector along with medical service, laundry and dry cleaning provided on-site.

Relax

Vistana Penang Bukit Jambul Hotel is a child-friendly hotel offering a mini club, a playroom and a playground. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2009.  Number of floors:   19.  Number of rooms:   419.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Half board
  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Halal food
  • Coffee/Tea in lobby
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Playground
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Kayu Nasi KandarKayu Nasi Kandar600 ft216 Jln Penang
Double GoodDouble Good2000 ftBukit Jambul
Elmondo Pizza RestaurantElmondo Pizza Restaurant2700 ftCrystal Point
Supertanker hawker food (Fried oyster is a must!)Supertanker hawker food (Fried oyster is a must!)2800 ftLip Sin Gardens
Aki PancakeAki Pancake2800 ftSuper Tanker Food Court, Lin Sin Garden
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Kek Lok Si TempleKek Lok Si Temple4.5 miNo. 1, Tokong Kek Lok Si, Georgetown
Penang HillPenang Hill5.4 mi Georgetown, Penang IslandMalaysia
KomtarKomtar6.0 mi Georgetown, Penang IslandMalaysia
Prangin MallPrangin Mall6.1 miJalan Dr Lim Chwee Leong
Khoo KongsiKhoo Kongsi6.3 mi18 Lebuh Cannon
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Getting around
Airports
Penang International (PEN)3.5 mi
Taiping (TPG)43.7 mi
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Reviews
7.4
Very goodBased on  123  reviews
  • 8.8
    Superb

    very helpfull good polite staff, had a restaurant and coffee shop and swimmingpool,good business center,very nice clean room nearby the industrial area and airport and shopping

    there should be a bar for after 10 oclock at noight with light music

  • 8.8
    Superb

    The hotel staffs, including the taxi drivers were very friendly, helpful and accommodating. The hotel is located not far away from Intel Malaysia, where I was having a project meeting. The hotel is also within a walking distance from the famous Kayu Nasi Kandar restaurant, which is an added convenience for lunch and dinner. Bukit Jambul shopping mall is also quite nearby for shopping.

    I don't mean to make a complain but the hotel rate, as I was charged, was actually RM 230 per night, but at the time I made the reservation, Booked.net had advertised it as RM 200 per night. May be Booked.net need to update this figure.

  • 7.0
    Very good

    The location is good. About 15min to penang airport and a 10 minute taxi ride to queens bay mall. Other than that there is nothing around. Breakfast was good. The staff was courteous and friendly. Rooms were clean and well maintained.

    Internet was very slow and wasn't working for several hours

  • 9.6
    Exclusive

    the bedded is so comfortable

  • 7.4
    Very good

    Overall, we enjoyed our stay at Vistana Residence. The rooms and the bathrooms are very clean.

    We spent a night at Vistana Residence. The way to the residence is slightly complicated especially for old folks (i.e. my parents). They dare not to leave the room as they afraid that they are unable to locate the room after leaving the room. The lift to the residence is a bit slow.

  • 7.4
    Very good

    Good hospitality, courteous staff, new mnagement

    No lift hoist or elevator to bring up from the basement car park or vice vesa. Signge for using the room key for car park access, and checking out of hotel is not clearly informed.

  • 9.6
    Exclusive

    The bed, the pillows are super comfortable. The location is peaceful. All of these offer me relax period during my vacation.

    The Gym machines, kinda old.

  • 3.8
    Guest rating

    It was a good place to be close to the airport for a 6 am flight.

    it lacked complete soul. Our daughters were so unhappy to stay and we all felt it was very peculiar. We stayed in the apartments which had no comfort feeling to it and no ambiance/welcome to us to be there.

  • 7.4
    Very good

    i like the room very comfortable and spacious, the breakfast was satisfactory there are few choices and quite tasty, the services quite fast and effection and so I have good opinion on the hotel.

    no everything ok only there is miss comunication or something wrong about the payment coz i made reservation online, after i have check out the receptionist called me twice about my credit card which i thought all is settled when i checked out at the counter.

  • 7.4
    Very good

    the beds are dusty, which cause me n my wife catch flu...

  • 7.8
    Fabulous

    staff is very friendly and environment is conducive to both business and pleasure travelers.

    it is too far from the city centre and there is no nearby shopping malls except for bukit jambul complex which do not offer sufficient variety

  • 7.4
    Very good

    room is comfortable,toilet is clean, and various choice of malaysian food during breakfast. distance to airport is about 10min drive.many food shops and restaurants within a kilometre from hotel

  • 8.2
    Fabulous

    Clean and conveniently located to Bayan Lepas.

    The mattress is old and worn out. i can feel the bed sagging where the body usually is.

  • 7.8
    Fabulous

    Very friendly and helpful staff. All services information were explained clearly at very proper manner. Location is good, easy access to nearby shopping mall & main highway. Good hotel facilities. Room soundproof is considered OK as I didn't hear air flush from the next room.Room is clean, Many TV channel. The hairdryer in very good condition :)

    No lift from basement going up to the lobby. The housekeeping was not properly done when I checked in, coz I found pieces of used notepad not thrown away. I predicted to have a queen bed but they provided with single beds. The fact is the single beds is small.

  • 7.0
    Very good

    Providing more than base necessity and efficiency. Proximity to the industrial park is the main criteria for the choice of this hotel, but the cleanliness surprised me. Cafeteria providing food even at 10pm, and the cost is relatively inexpensive than what I would expect from even from a 3 stars hotel. Highly recommended if you are on a business trip to the near by factories, but do not expect much to do after dark. It is not in any walking distance to any shopping mall or eating house (there is one india prata resturant behind though).

    No access to internet despite having a wireless network. After getting the access code from the lobby staff, it is still not accessible.

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Highlights
7
Very goodBased on  123 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Malaysia

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Penang International (PEN)3.5 mi
Taiping (TPG)43.7 mi
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
2Guests1room
Cities nearby