Vistana Penang Bukit Jambul Hotel

ex. Vistana Hotel Penang

213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Vistana Penang Bukit Jambul Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Breakfast

In-room breakfast

Overview

The fascinating 4-star Vistana Penang Bukit Jambul Hotel offers shuttle service, 24-hour reception and housekeeping. With accents of industrial architecture, the hotel was built in 1900 and renovated in 2009.

Many Penang sights, including Queensbay Mall, Penang Bridge and Snake Temple are about 20 minutes' walk from the property. Penang city center is 10 km away.

Shoppers will find a shopping mall and a market within a few minutes of the hotel.

Vistana Penang Bukit Jambul Hotel is within a 10-minute drive to Penang International airport.

Rooms

The 28-story Vistana Penang Bukit Jambul Hotel offers 419 rooms featuring satellite TV, individual climate control, a dining area, an in-room safe and a writing desk as well as marble bathrooms. Bathrooms are fitted with a shower, a bathtub and a hairdryer.

Eat & Drink

The restaurant menu features international dishes. At the spacious lobby bar guests will enjoy a selection of refreshments, tea and coffee. Guests can dine in Kayu Nasi Kandar and Double Good located within a 5-minute walk of the property.

Services

The hotel offers currency exchange, free private parking and a safe deposit box for general needs and a slide projector, secretarial services and a catering service for corporate travelers.

Relax

On-site children facilities feature babysitting, cribs and a pool. On-site fitness amenities include a gym and fitness classes.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   28.  Number of rooms:   419.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center

Services

  • Airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Half board
  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Lobby bar
  • Cafe
  • Catering service
  • Halal food
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  12 pm

Check-out

  • until  3 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Vistana Penang Bukit Jambul Hotel Penang location
Show big map »

Hotel Address:

213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

Get directions
City Center
  • Penang
    6.0 mi
Airports
Restaurants
  • Kayu Nasi Kandar (cuisine: Indian)
    600 ft
  • Double Good (cuisine: Chinese)
    2000 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Year renovated:
    2009
  • Number of floors:
    28
  • Number of rooms:
    419

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

According to guest reviews, the hotel has been rated as
Best Family Hotels in Malaysia

Use Badge

Rooms and availability

Double Room
Bed type: Double bed or 2 Single beds or 1 Single bed
Check Prices
  • Free Wi-Fi
  • Air conditioning
— Less information+ More information

Double for sole use

Room facilities
    Two-Bedroom Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Check Prices
    — Less information+ More information
    Vistana Penang Bukit Jambul photos Room
    Two-Bedroom Suite
    Bed type: Double bed or 2 Single beds or 1 Single bed
    Size: 1015 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Twin Room (2 Bdrm Ste)

    Room facilities
      Suite
      Bed type: 2 Single beds
      Check Prices
      • Free Wi-Fi
      — Less information+ More information
      Room facilities
        Vistana Penang Bukit Jambul photos Room
        Three-Bedroom Suite
        Bed type: Double bed or King-size bed
        Size: 1360 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Suite, 3 Bedrooms

        Room facilities
          Family Two-Bedroom Double Room
          Bed type: Double bed or 1 Single bed or 2 Single beds
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          — Less information+ More information

          Two Bedroom Family

          Room facilities
            Vistana Penang Bukit Jambul photos Room
            Executive Deluxe Double Room
            Bed type: Double bed or King-size bed or 2 Single beds
            Size: 305 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Executive Deluxe Room

            Room facilities
              Vistana Penang Bukit Jambul photos Room
              Executive Suite
              Bed type: King-size bed
              Size: 540 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information
              Room facilities

                How to reach hotel

                hotel Vistana Penang Bukit Jambul Hotel Penang location
                Show big map »

                Hotel Address:

                213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

                Get directions
                City Center
                • Penang
                  6.0 mi
                Airports
                Restaurants
                • Kayu Nasi Kandar (cuisine: Indian)
                  600 ft
                • Double Good (cuisine: Chinese)
                  2000 ft
                Hotel information
                • Check-in:
                  from  12 pm
                • Check-out:
                  until  3 pm
                • Year renovated:
                  2009
                • Number of floors:
                  28
                • Number of rooms:
                  419

                Hotel Awards

                MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

                According to guest reviews, the hotel has been rated as
                Best Family Hotels in Malaysia

                Use Badge

                Vistana Penang Bukit Jambul Location

                Legend
                • Current hotel
                • Hotels nearby
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                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
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                • General

                Hover above the icons to see hotel photo and details.

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                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Popular areas

                • Snake Temple - 1.6 mi

                Local attractions

                • Queensbay Mall - 1.1 mi
                  100 Persiaran Bayan Indah, Bayan Lepas
                • P Ramlee Gallery - 5.3 mi
                  40A Jalan P Ramlee (formerly Counter Hall), Georgetown
                • Acheen Street Mosque - 5.4 mi
                  Georgetown, Penang IslandMalaysia
                • Penang Toy Museum - 3.4 mi
                  1370, Lot 34, Teluk Bahang,
                • Penang Hill - 5.4 mi
                  Georgetown, Penang IslandMalaysia

                Restaurants nearby

                • Kayu Nasi Kandar - 600 ft

                  Address: 216 Jln Penang
                  Phone: (04) 264 4767

                  65% likes this, based on 72 reviews
                  Cuisine: Indian

                • Elmondo Pizza Restaurant - 2700 ft

                  Address: Crystal Point

                  55% likes this, based on 37 reviews

                • Aki Pancake - 2800 ft

                  Address: Super Tanker Food Court, Lin Sin Garden

                  69% likes this, based on 43 reviews
                  Price Range: USD 4 - USD 5

                • Double Good - 2000 ft

                  Address: Bukit Jambul

                  58% likes this, based on 21 reviews
                  Cuisine: Chinese

                • Supertanker hawker food (Fried oyster is a must!) - 2800 ft

                  Address: Lip Sin Gardens

                  58% likes this, based on 27 reviews
                  Cuisine: Chinese, Malaysian

                Hotel information
                • Check-in:
                  from  12 pm
                • Check-out:
                  until  3 pm
                • Year renovated:
                  2009
                • Number of floors:
                  28
                • Number of rooms:
                  419

                Hotel Awards

                MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

                According to guest reviews, the hotel has been rated as
                Best Family Hotels in Malaysia

                Use Badge

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                Vistana Penang Bukit Jambul Reviews

                Guest reviews are submitted by our customers after their stay at Vistana Penang Bukit Jambul

                Average guest rating

                7.4out of 10
                Very good
                Based on 90 reviews

                Guest reviews

                • Couple
                  9.2

                  Overall is good.

                  1. totally different from what I had requested; e.g. a. I requested 2 single beds but end up with 1 double bed, b. i requested not to stay at corner room but end up with the corner room. 2. no mineral water in the room

                • Family with children
                  6.2

                  The suites were very reasonable rate and spacious. The beds were comfortable.

                  Our room was not ready until 1.5hrs after checkin. Some of the staff were very helpful including two indian/malaysian guys at the reception and the manager. But the main persons at the reception counter were not very helpful in helping us get the rooms or explaining why the rooms were not ready. They only told us to sit and wait but the lobby was already full of people. We did not get the baby crib we requested.the extra bed took 3 hours to arrive. The bathroom showers did not work well and sprayed everywhere. One area near the toilet was very dirty.

                • Family with children
                  9.2

                  My room was upgraded at no extra costs as the room reserved was still not ready when I checked in. Despite heavy check-ins due to few group check ins, the staff maintained their hospitality and welcome drinks were personally served to waiting guests at the lobby.

                  The coffee house is rather too small and could not cater for the breakfast buffet. Due to the long queue I decided to have my breakfast elsewhere. The hotel should have provided separate venues for groups' breakfast/meals. Towels were not provided for guests at the swimming pool. Previously they would, to be collected/returned at the gym area.

                • Group of friends
                  7.8

                  Cozy, spent really good timefriendly staff, good hotel

                  Safe was locked when I checked in, had to call a staff to get it reset, toilet has no water hose.

                • Single
                  9.6

                  Location - easy access to shops, eateries, shopping complex and other offices if one is on a business trip.

                • Single
                  8.2

                  Nice and friendly staff. Hotel near shopping mall. clean and comfortable bed and linen. Hot and cold shower

                  Free internet but not accessible inside the room. Old and worn-out carpet, stained bathroom.

                • Family with children
                  6.2

                  Location is good, attending a seminar at PSDC. Variety of food around the hotel.

                  Booked and confirmed a 2+1 suite but was given 2 bedroom suite. Have to pay for additional bed which we rejected. Room was made at alternate day only.

                • Group of friends
                  7.0

                  nice ambience, near to airport

                  need improvement in their breakfast as it does not offer a lot of variety , but the taste still acceptable

                • Family with children
                  7.8

                  clean, soft pillows, large room, and nice toilet

                  no lift in basement, very limited breakfast, and the hotel restaurant close early at night

                • Couple
                  7.8

                  i like the environment in the hotel room that i booked.

                  the hotel have wifi but i cannot access broadband internet. it makes me difficult to check any emails.

                • Older travelers
                  10.0

                  We liked: the international atmosphere, the exceptionally high level of friendliness and courtesy of all the staff, especially the bellboys, the restaurant waiters and head waiters / restaurant managers), the high quality and comfort of our room, the well-maintained interior decoration in all the rooms, the wide range of delicious breakfast dishes, the fitness suite & pool, the classical background music, the efficient laundry service.

                  We had a few problems with the internet connection in our room: the fixed connection in our room wasn't working and we had to switch wireless networks 3 times. We would also suggest that the reception desk staff continue to receive training to upgrade their command of English; some of them had difficulty in understanding some simple requests (which helped us to improve our Malay!). Often not enough towels in the fitness suite and often no towels by the pool.

                • Family with children
                  5.8

                  Comfy room and staff is helpful

                  slow room service, expensive transportation from hotel to elsewhere, breakfast needs improvement, and room strongly smells of insect spray.

                • Single
                  8.2

                  Its like stay in 5 star hotel.. In room complete juz except iron must call the operator to borrow it.. Need free newspaper every morning to read. Everything else good

                • Couple
                  4.6

                  poor toiletry supply, such as no toothpaste/toothbrush, very inconvenience for stay.

                • Couple
                  6.6

                  Near from airport, easy to move..

                How to reach hotel

                hotel Vistana Penang Bukit Jambul Hotel Penang location
                Show big map »

                Hotel Address:

                213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

                Get directions
                City Center
                • Penang
                  6.0 mi
                Airports
                Restaurants
                • Kayu Nasi Kandar (cuisine: Indian)
                  600 ft
                • Double Good (cuisine: Chinese)
                  2000 ft
                Hotel information
                • Check-in:
                  from  12 pm
                • Check-out:
                  until  3 pm
                • Year renovated:
                  2009
                • Number of floors:
                  28
                • Number of rooms:
                  419

                Hotel Awards

                MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

                According to guest reviews, the hotel has been rated as
                Best Family Hotels in Malaysia

                Use Badge