Vistana Penang Bukit Jambul5.33638766284875, 100.291420072317
ex. Vistana Hotel Penang
According to guest reviews, the hotel has been rated as Best Family Hotels in Malaysia
Featuring free self-parking and water slides, Vistana Penang Bukit Jambul Hotel is situated next to a museum, a gallery and a cathedral of Penang. The hotel was opened in 1900, renovated in 2009 and is housed in a 19-storey building.
Guests can easily get to Queensbay Mall, which is approximately 1.7 km away. The property is set within 10 km distance from the city center.
The hotel boasts close proximity to restaurants, a stadium and golf courses.
Penang International airport can be reached within a 15 minutes' drive from Vistana Penang Bukit Jambul Hotel.
There are 419 contemporary rooms fitted with wireless internet, TV with satellite channels, an individual safe, a sitting area and an iron with ironing board. The guestrooms feature en suite bathrooms with a shower, a hairdryer and dressing gowns along with an electric kettle, a dishwasher and coffee/tea makers as well as modern furniture.
Eat & Drink
Guests can enjoy tasty meals of international cuisine at the hotel’s restaurant. Refreshments, coffee and tea are offered in the sports bar. Kayu Nasi Kandar and Double Good are situated in a busy area, about 200 meters away of the property.
Guests can take advantage of secretarial services, a meeting room and a movie projector along with medical service, laundry and dry cleaning provided on-site.
Vistana Penang Bukit Jambul Hotel is a child-friendly hotel offering a mini club, a playroom and a playground. On-site fitness facilities include a gym and a fitness center.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Year renovated: 2009. Number of floors: 19. Number of rooms: 419.
On-site car park
Late check-in/ -out
24-hour room service
Outdoor dining area
Poolside snack bar
Coffee/Tea in lobby
Paid airport shuttle
Outdoor swimming pool
Sports & Fitness
- Fitness centre
- Golf course
- Paid airport shuttle
- 24-hour room service
- Car rental
- Self-service laundry
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Wake up service
- Newspaper service
- Bell staff/Porter
- Half board
- Restaurant buffet
- Poolside snack bar
- Outdoor dining area
- Halal food
- Coffee/Tea in lobby
- Catering service
- Business centre
- Meeting/ Banquet facilities
- Secretarial service
- Babysitting/Child services
- Children's pool
- Water slides
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa centre
- Air conditioning
- Adjoining rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- International calls
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
1 Double bed
1 Double bed1 Double bed, 2 Single beds
1 Double bed
1 King-size bed1 King-size bed, 2 Single beds, 1 Double bed
1 King-size bed
1 Single bed1 Single bed, 2 Double beds
Sleeping arrangements for 3 persons
2 Single beds
1 Double bed1 Double bed, 2 Single beds
1 King-size bed
- City landmarks
very helpfull good polite staff, had a restaurant and coffee shop and swimmingpool,good business center,very nice clean room nearby the industrial area and airport and shopping
there should be a bar for after 10 oclock at noight with light music
The hotel staffs, including the taxi drivers were very friendly, helpful and accommodating. The hotel is located not far away from Intel Malaysia, where I was having a project meeting. The hotel is also within a walking distance from the famous Kayu Nasi Kandar restaurant, which is an added convenience for lunch and dinner. Bukit Jambul shopping mall is also quite nearby for shopping.
I don't mean to make a complain but the hotel rate, as I was charged, was actually RM 230 per night, but at the time I made the reservation, Booked.net had advertised it as RM 200 per night. May be Booked.net need to update this figure.
The location is good. About 15min to penang airport and a 10 minute taxi ride to queens bay mall. Other than that there is nothing around. Breakfast was good. The staff was courteous and friendly. Rooms were clean and well maintained.
Internet was very slow and wasn't working for several hours
the bedded is so comfortable
Overall, we enjoyed our stay at Vistana Residence. The rooms and the bathrooms are very clean.
We spent a night at Vistana Residence. The way to the residence is slightly complicated especially for old folks (i.e. my parents). They dare not to leave the room as they afraid that they are unable to locate the room after leaving the room. The lift to the residence is a bit slow.
Good hospitality, courteous staff, new mnagement
No lift hoist or elevator to bring up from the basement car park or vice vesa. Signge for using the room key for car park access, and checking out of hotel is not clearly informed.
The bed, the pillows are super comfortable. The location is peaceful. All of these offer me relax period during my vacation.
The Gym machines, kinda old.
It was a good place to be close to the airport for a 6 am flight.
it lacked complete soul. Our daughters were so unhappy to stay and we all felt it was very peculiar. We stayed in the apartments which had no comfort feeling to it and no ambiance/welcome to us to be there.
i like the room very comfortable and spacious, the breakfast was satisfactory there are few choices and quite tasty, the services quite fast and effection and so I have good opinion on the hotel.
no everything ok only there is miss comunication or something wrong about the payment coz i made reservation online, after i have check out the receptionist called me twice about my credit card which i thought all is settled when i checked out at the counter.
the beds are dusty, which cause me n my wife catch flu...
staff is very friendly and environment is conducive to both business and pleasure travelers.
it is too far from the city centre and there is no nearby shopping malls except for bukit jambul complex which do not offer sufficient variety
room is comfortable,toilet is clean, and various choice of malaysian food during breakfast. distance to airport is about 10min drive.many food shops and restaurants within a kilometre from hotel
Clean and conveniently located to Bayan Lepas.
The mattress is old and worn out. i can feel the bed sagging where the body usually is.
Very friendly and helpful staff. All services information were explained clearly at very proper manner. Location is good, easy access to nearby shopping mall & main highway. Good hotel facilities. Room soundproof is considered OK as I didn't hear air flush from the next room.Room is clean, Many TV channel. The hairdryer in very good condition :)
No lift from basement going up to the lobby. The housekeeping was not properly done when I checked in, coz I found pieces of used notepad not thrown away. I predicted to have a queen bed but they provided with single beds. The fact is the single beds is small.
Providing more than base necessity and efficiency. Proximity to the industrial park is the main criteria for the choice of this hotel, but the cleanliness surprised me. Cafeteria providing food even at 10pm, and the cost is relatively inexpensive than what I would expect from even from a 3 stars hotel. Highly recommended if you are on a business trip to the near by factories, but do not expect much to do after dark. It is not in any walking distance to any shopping mall or eating house (there is one india prata resturant behind though).
No access to internet despite having a wireless network. After getting the access code from the lobby staff, it is still not accessible.